They offer an environment for building e-commerce applications quickly. The government agency needs to assimilate information from all points of citizen interaction. Through the use of ICT to governance combined with comprehensive business process reengineering would lead to simplification of complicated processes, simplification in structures and changes in statutes and regulations. agencies are used in a very limited manner for data transmission purpose between various locations. The aim is to take stock of the literature E-commerce frameworks must be based on a strong architectural model. This expands the availability and accessibility of public services on the one hand and improves the quality of services on the other. The CG framework is there to encourage the efficient use of resources and equally to require stewardship of those resources. E-Governance is about reform in governance, facilitated by the creative use of Information and Communication Technology (ICT). In this regard, this paper makes an attempt to 1. Additionally, to make certain transactions, such as certifications, paying governmental fees, and applying for benefits, the ability of G2C initiatives to overcome possible time and geographic obstacles may connect citizens who may not otherwise come into contact with one another and may in turn facilitate and increase citizen participation in government (Seifert, 2003). Providing services online is no longer going to remain optional for local and central government as demand for providing services @ internet speed has been coming from the citizens. It defines actually how e-commerce implemented, how online trading or business can be done. Definition of Corporate Governance Sir Adrian Cadbury ; “Corporate Governance is concerned with holding the balance between economic & social goals and between individual and communal goals. Efficacious e-governance initiatives can never be taken in hurriedness. Some of the recent e-governance projects are implemented by various state government. It defines important components that should be present to do some transaction. This can be realised by initially moving ahead in smaller informed initiatives in a time bound manner and avoiding large and expensive steps without understanding the full social implications. Objectives of E governance: The tactical objective of e-governance is to support and streamline governance for all parties such as government, citizens and businesses through effective use of ICTs. e-Governance which also known as electronic governance is basically the application of Information and Communications Technology to the processes of Government functioning in order to bring about 'Simple, Moral, Accountable, Responsive and Transparent' governance (Governance for The Tenth Five Year Plan (2002-2007), Planning Commission, November, 2001 ). E-Commerce frameworks are flexible enough to adapt them to your specific requirements. Subsequently, the solution developed and implemented does not address the requirements of an e-governance project and hence does not get implemented. The frustrating fact is that the government departments are not prepared to be in a position to project the clear requirements nor are there any guidelines for involving private sector. This paper provides a brief overview of the online consumer protection landscape and the actors within it. It will need skilled navigation to ensure a smooth transition from old processes and manual operations to new automated services without hampering the existing services. Electronic Commerce Framework. It allows citizens to access government information and services promptly, conveniently, from everywhere, by use of multiple channels. Connectivity framework for making the services to reach rural areas of the country or development of alternative means of services such as e-governance kiosks in regional languages. E governance bring better access to information and excellence services for inhabitants. Therefore the content as is collected or maintained by various e-governance portals is unreliable or full of gaps. Each part also includes various sections to address specific topics. The pressure comes directly from the new legislatures and govt. Cyber Crimes: Advancement of science and technology increase the rate of the cybercrime. It is hope that the model will enlighten the policy makers for strategic decision making. National Agency for Information and Communication Technologies (ANTIC), Yaoundé, Cameroon. A secure delivery framework by means of virtual private network connecting across the state and central government departments. Government transparency is significant because it allows the public to be informed about what the government is working on as well as the policies they are trying to implement. In the beginning of nineties, IT technologies were improved by ICT technologies to extend its use for broader sectorial applications with policy emphasis on reaching out to rural areas and taking in greater inputs from NGOs and private sector as well. It plays major role in transforming Governments and renovating the way citizens participate in democracy. There are several security drawbacks of an E-Governance mechanism. Gregory (2007) indicated that G2G is the online communications between government organizations, departments and agencies based on a super-government database. Historical review and current position of e-governance: It has been documented that in the decade of nineties, there was major Global shifts towards increased deployment of IT by governments due to emergence of the World Wide Web. Ltd. Salient Features of the Indian Constitution, Monthly With the upsurge in Internet and mobile connections, people are learning to utilize their new mode of access in various ways. Main intent of this interaction is to increase efficiency, performance and output. Currently, the users in govt. G2E (Government to Employees): G2E denotes to the relationship between government and its employees only. Independent University, Baridhara, Dhaka, Bangladesh. It has been observed that there was more emphasis on automation and computerization, state governments have also endeavoured to use ICT tools into connectivity, networking, setting up systems for processing information and delivering services. One important limiting factor is the perception that cross-border online transactions and delivery are less secure and that remedies do not exist for when something goes wrong. e-government project management conceptual framework. The use of connectivity options provided by govt. G2G (Government to Government): In this interaction, Information and Communications Technology is used to reorganize the governmental processes involved in the functioning of government entities as well as to increase the flow of information and services within and between different entities. Concept of e-Governance:E governance has gained more popularity in convoluted business world. To summarize, E-governance is explained as delivery of government services and information to the public using electronic media. The result showed that the proposed four eras were clearly discernible. E governance involve the use of ICTs by government organisations for Exchange of information with citizens, businesses or other government departments, Faster and more efficient delivery of public services, Improving internal efficiency, Reducing costs / increasing revenue, Re-structuring of administrative processes and Improving quality of services. In such a situation, it is difficult for any e-governance solution to accomplish its anticipated results. On the basis of the literature review, the study proposes a conceptual framework for measuring the benefits realized by citizens as a result of adopting e-governance services. It is established that E-governance is the application of information and communication technologies to transform the efficiency, effectiveness, transparency and accountability of informational and transactional exchanges with in government, between government & govt. The study Many management scholars have described the concept of e governance which is emerging as an important activity in the business field. Mahiti Shakti, request for Government documents online, Form book online, G R book online, census online, tender notice. E-Governance enables interaction between different stake holders in governance. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and or cost reductions.". Information & management : the internat. intra- and intergovernmental relations. With reference to India, e-Governance should enable seamless access to information and seamless flow of information across the state and central government. There are many challenges in implementing E governance model in India as well as at global scale. The disadvantage is that these IT policy documents are not made based upon the requirements and intrinsic capabilities of the state but are based on the surveys and strategies used by other nations or other states. This leads to better access to information and quality services for citizens. It is necessary to create a culture of maintaining, processing and retrieving the information through an electronic system and use that information for decision making. Conventionally the government executives have derived their sustenance from the fact that they are important repositories of government data. To explore the e-governance program implementation, this is structured as follows. policies to implement high-end technologies in governing the nations; but also indirectly and perhaps more intensely from citizens. The identified factors were grouped and used to build the initial model (Mα) in study one. In this situation, an interface is generated between the government and peoples which enables the citizens to benefit from efficient delivery of array of public services. The time gap between the procurement of the hardware and development of the custom applications is so large that by the time application is ready for use, the hardware becomes out-dated. Authors: Subrata Kumar Dey. Interactions between main groups in e-governance. According to international organization, UNESCO, "Governance refers to the exercise of political, economic and administrative authority in the management of a country's affairs, including citizens' articulation of their interests and exercise of their legal rights and obligations. e-Governance from the stakeholder perspective of India and come up with a conceptual framework for successful e-governance program. The main objective of this stage was to lessen the scope of personal interface with government entities by providing downloadable Forms, Instructions, Acts, Rules. Tampering of E-Governance system: As soon as the system is compromised and privileges are raised, the classified information of the E-Governance mechanism becomes very much susceptible to illegal adjustments. In India, it is tough task to accomplish goals of implementing e-governance and transforming India which goes far beyond computerization of separate back office operations. A conceptual framework development was conducted specifically to find a model to measure online purchasing intention. Introduce the concept of E-Governance. The authors offer an integrative conceptual framework that explicates the role of e-commerce on the entry mode choice of service firms, and they propose that several internal and external factors moderate this relationship. Online shopping behavior is influence by perceived usefulness (PU), perceived ease of use (PE), trust The inception of e-Governance proceeded through four stages in India. E governance maturity model ( Source: Garnter, 2000). E-governance and interoperability standards for the exchange of secure information with non-repudiation, across the state and central government departments seamlessly. There has been an increasing involvement of international donor agencies under the framework of e-governance for development to catalyse the expansion of e-governance laws and technologies in developing nations. e-Governance framework across the nation with enough bandwidth to service a population of one billion. A thematic literature survey was conducted to evaluate the theoretical models. Denial of Service: In this technique, attacker can perform Denial of Service (DoS) attack by flooding the E-Governance server with request to consume all of its resources so as to crash down the mechanism. It is a threat to the transactions accomplished between the Government and its Citizenry within the E-Governance methodology. Conceptual Framework of E- commerce Framework tells about the detail of how ecommerce can take place. Attitude of Government Departments: Government officials have different attitude as compared to private sectors. Phone : +91 96000 32187 / +91 94456 88445. In this post dot-com era, much e-commerce activity now … You are currently offline. Every state government has taken the initiative to form an IT task force to outline IT policy document for the state and the citizen charters have started appearing on government websites. Government-to-Citizens (G2C) model have been designed to facilitate citizen interaction with the government. This leads to better access to information and quality services for citizens. Share on. E-Business & E-Commerce Basics 1. The main objective behind e-governance is to provide support and simplify governance for citizens. On-line interactivity: A natural significance of on-line presence was opening up of communication channels between government entities and the citizens, civil society organizations etc. research-article . In this case, Government is major employer and it has to interact with its employees on a regular basis. The administrative structure is not geared for maintaining, storing and retrieving the governance information electronically. Thus any effort to implement DMS and workflow technologies or bringing out the change in the system is met with resistance from the government servants. Business services offered include obtaining current business information, new regulations, downloading application forms, lodging taxes , renewing licenses, registering businesses, obtaining permits, and many others (Pascual, 2003). As the Internet supported digital communities grow, they present the national governments with numerous challenges and opportunities. Networking: In this stage, some units of a few government organizations are connected through a hub leading to sharing of information and flow of data between different government entities. The nest section discussed the contextual aspects of global scenario of e-governance followed by Indian scenario. At a micro level, this has ranged from IT automation in individual departments, electronic file handling and workflow systems, access to entitlements, public grievance systems, service delivery for high volume routine transactions such as payment of bills, tax dues to meeting poverty alleviation goals through the promotion of entrepreneurial models and provision of market information. G2C (Government to Citizens): G2C maintains the relationship between government and citizens. The major aim of this interaction is to cut red tape, save time, reduce operational costs and to create a more transparent business environment when dealing with the government. After analysis of e- business diversity, conceptual model illustrating the competitiveness of e-commerce as one of the most important activities of e- business is presented. Datacenters in centre and states to handle the departmental workflow automation, collaboration, interaction, exchange of information with authentication. The paper emphasizes the need to develop a conceptual framework of revenue accounting and, as a tentative measure, proposes five basic postulates and five operational postulates of revenue accounting. are changed, you don't. It serves as an analytical tool with several parameters to make conceptual distinctions and organize ideas related to various aspects of e-governance initiative. and developing countries for studying the impact and benefits of e-governance. Objectives of e-Kranti. Generally, these web-pages/ web-sites contained information about the organizational structure, contact details, reports and publications, objectives and vision statements of the respective government entities. Conclusions Authors: Njei Check. They have started expecting more and more information and services online from governments and corporate organizations to advance their public, professional and personal lives. A tentative action plan is presented to help implement the e-governance initiatives as under: E-Governance Action Plan in India: Government officials in India have realized that e-governance is vital technology for economic progress of country in highly competitive environment. KEY WORDS:E-government, E-governance, ICT. Resistance to re-engineering of departmental processes: Many experts have stated that in order to implement e-governance projects successfully, executives must make efforts in restructuring in administrative processes, redefining of administrative procedures and formats which finds the resistance in almost all the departments at all the levels. Lack of IT Literacy and awareness regarding benefits of e-governance: There is lack of awareness regarding benefits of e-governance projects. Lack of coordination between Government Department and Solution developers: Designing of any application requires a very close interaction between the government department and the agency developing the solutions. TUTORIAL 1: 8 Jun 2017 The term e-commerce framework is related to software frameworks for e-commerce applications. On the side of analytical frameworks, the paper explores some tentative remedies for the weaknesses. Copyright © 2020 CivilServiceIndia.com | Website Development Company : Concern Infotech Pvt. A Conceptual Framework for Measuring Benefits of E-Governance. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. Home Conferences ICEGOV Proceedings ICEGOV '13 e-government project management conceptual framework. Conceptual framework for introducing e-governance in university administration. Advantages of E governance: e-Governance is improvement in governance which is enabled by the resourceful use of Information and Communications Technology. For governments, the more overt inspiration to shift from manual processes to IT-enabled processes to increase efficiency in administration and service delivery, the will be visible to all. Although policies may have supercilious goals, much seems to have happened only in automation and computerization. This interaction is a two-way process between the organisation and the employee. Therefore, the required networking and communication equipment is either non-existent in government departments, or if it exists at all, it does not serve any concrete purpose as far as the requirement of e-governance project is concerned. E-Governance implemented by government of India, allows for government transparency. Civil Service India is a website dedicated to the Civil Services Exam. E-Governance is about reform in governance, facilitated by the creative use of Information and Communication Technology (ICT). E-Commerce in Developing Economies: A Review of Theoretical Frameworks and Approaches: 10.4018/978-1-60566-100-1.ch001: This chapter undertakes a meta-analysis of the published literature on e-commerce in developing economies (DEs). Fundamentally, E-governance… The e-Governance framework across the nation with enough bandwidth to service a population of one billion. With the development of Information and Communications Technology, there is faster and better communication, efficient storage, retrieval and processing of data and exchange and utilization of information to its users, whether they are individuals, groups, businesses, organizations or governments. Repudiation: Even the attacker can mount refutation attack during the E-Governance transaction, which is the ability of the user to reject its performed transaction. Current Affairs Magazine. E-governance evolution in India: The notion of e-governance evolved in India during the seventies with a focus on development of in-house government applications in the areas of defence, economic monitoring, planning and the deployment of information technology to manage data intensive functions related to elections, census, and tax administration. This resulted in maintenance of websites by government departments and other entities. National Citizen Database which is the primary unit of data for all governance vertical and horizontal applications across the state and central governments. When appraising the e governance model in India, it is established that with the liberalization of the economy from the early 1990s onwards, there has been a convergence in the availability of progressive technologies and opportunities in this field. Government invests large sums of money in implementing e-governance projects for benefiting the citizens. A Conceptual Framework for Assessing the Effects of E-Government on Governance,” Proceedings of The 1st International Conference in Computer Science and IT, Nairobi, 98-103. E-Governance may be understood as the performance of this governance via the electronic medium in order to facilitate an efficient, speedy and transparent process of disseminating information to the public, and other agencies, and for performing government administration activities". agencies of National, State, Municipal and Local levels, citizen & businesses, and to empower citizens through access & use of information (Mahapatra, 2006). Implementation of e governance will require basic change in work culture and goal orientation, and simultaneous change in the existing processes. Once the access is gained, the assailant abuses the E-Governance system by elevation of the privileges. build an infrastructure to support E commerce applications. Depression and work from home- explore the relationship! This study was undertaken following the Online shopping behaviour is turning inevitably in this modern life due to the increase of globalization. Focusing on the citizen is indispensable for long term success. The term e-commerce framework is related to software frameworks for e-commerce applications. Stages of e-Governance: It is apparent in various research studies that e-Governance is fundamentally linked with the development of computer technology, networking of computers and communication systems. The use of computers began with word processing, quickly followed by data processing. E governance is advantageous to citizens and government as rapid growth of communications technology and its adoption in governance would support to bring government machinery to the doorsteps of the citizens. Present the scope of E-Governance Unfortunately, it is not as easy to develop e governance website in service delivery mechanism. It also makes simplicity, efficiency and accountability in the government. E-BUSINESS By: Abhishek Duttagupta abhishek0889@gmail.com 2. journal of management processes and systems ; journal of IFIP Users Group.. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 4321340. social welfare, food civil supplies and consumer affairs, housing transport etc. 2007. has been cited by the following article: Article. Most state government have established the IT task force and have their IT policies in place. Though extreme efforts have been made to develop infrastructure and internal information handling by government officials as well as public services, the diffusion of technologies in moving towards e-governance have been slow. G2B can bring significant efficiencies to both governments and businesses. The three abbreviations in the figure, G2C, G2B and G2G. This leads to better access to information and quality services for citizens. The push has varied across initiatives, with focusing on facilitating the citizen-state interface for various government services, and others focusing on bettering livelihoods. Use of ICT tools helps in making these interactions fast and efficient on the one hand and increase satisfaction levels of employees on the other. This change can be conceived as a valuable investment with huge returns. It requires an increased participation from citizens. In this period of accountability and performance measurement, government will face huge pressure to make the services more accessible to their inhabitants. E-governance is a broader concept and includes the use of ICT by government and civil Society to promote greater participation of citizens in the governance of political institutions. Government invests large sums of money in implementing e-governance projects for benefiting the citizens. A Conceptual Framework and Research Agenda Charles Steinfield Michigan State University Abstract. The e-Kranti framework addresses the electronic delivery of services through a portfolio of mission mode projects that cut across several government departments. Connectivity framework for making the services to reach rural areas of the country or development of alternative means of services such as e-governance kiosks in regional languages. Usually, they make heavy use of interfaces and design patterns like Dependency Injection (make components independent of used object implementation) Factories (create objects at a central place that instantiates the actual implementation) The infrastructure creation is not guided by a constant national policy, but is dependent on the needs of individual officers championing a few projects. Will India benefit from Joe Biden as President of US? Spoofing: In this practice, the attacker attempts to gain the access of the E-Governance system by using fallacious identity either by stealth or by using false IP address. The aim of this relationship is to serve employees and offer some online services such as applying online for an annual leave, checking the balance of leave, and reviewing salary payment records, among other things (Seifert, 2003). The authors offer an integrative conceptual framework that explicates the role of e-commerce on the entry-mode choice of service firms, and they propose that … G2B (Government to Business): In this type of interaction, e-Governance tools are used to help the business organizations that provide goods and services to seamlessly interact with the government. Elevation of privilege: Once an E-Governance system is compromised; the attacker pretending to be a low profile user attempts to escalate to the high profiles so as to access its privileges to initiate further damage to the system. This kind of interaction happen horizontally such as between different government agencies as well as between different functional areas within an organisation, or vertical such as between national, provincial and local government agencies as well as between different levels within an organisation. 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